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Version: 3.0

Maintenance Windows

The [Settings > Configuration > Mapping > Maintenance Windows] menu can be used to create Maintenance Window profiles.

The Maintenance Window is a system function that allows the user to define and visualize the time ranges during which maintenance work is performed or scheduled. This function also allows you to control alerts to prevent the generation of erroneous notifications when maintenance work is being performed.

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In order for the defined Maintenance Window to be visible on the chart, the Maintenance hours option must be enabled in the time range menu.

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In the menu, there is a table with Maintenance Window profiles created in the System, which contains the following columns:

  • Name - name of the Maintenance Window

  • Privacy - privacy status icon

  • Shared - users who share an object

  • Actions - possible actions

  • Edit - opens a window to edit the Maintenance Window for the current column

  • Duplicate - duplicates the Maintenance Window in the current column

  • Delete - deletes the Maintenance Window in the current column

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Maintenance window creation wizard​

To add a new Maintenance Window click the New Maintenance window button and the wizard will appear.

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In the wizard window, there are the following fields:

  • Name - name of the maintenance window

  • Recurrence switch

  • Time

    • Start time - widows start time
    • End time - windows end time
    • Browser Time - time zone taken from the browser

  • Recurrence Pattern - (Daily/Weekly/Monthly/Yearly) time intervals at which the service window will be active

  • Range of recurrence - (No end date/End after/End by) - you can specify the start and end date of the recursion or the number of occurrences

  • Select color - you can select the color for a particular range

  • Alert restriction - you can specify the alerts that will be disabled during the maintenance window

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  • Privacy - assigning privileges

    • Private - accessible to the owner

    • Public - visible to all, but you can grant permission to: delete/edit

    • Shared - accessible to one or more selected User roles. The available privileges are: delete/edit

Example of creating a Maintenance window​

  1. Click the New Maintenance window button and fill in the fields in the wizard.

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  1. Click Save and see if a new Maintenance window appears in the list

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  2. Go to, for example, the Raw data menu and check the Maintenance hours option in the Time range menu

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  3. If all the steps have been done correctly, you can see the created Maintenance window on the chart

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