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Version: 3.0

Business Hours

The [Settings > Configuration > Mapping > Business Hours] can be used to create a Business hour profile.

The Business Hours is a system function that allows the user to define and set specific time ranges to represent "working" hours. Primarily utilized for informational purposes, once established and color-selected, these hours will be visually represented on graphs. This feature works similarly to the Maintenance Windows feature, but it cannot block alerts and usually repeats the set dates.

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info

In order for the defined Business hours windows to be visible on the chart, the Business hours option must be enabled in the time range menu.

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In the menu, there is a table with Business Hours profiles created in the System, which contains the following columns:

Add new button - create new Business Hours profile.

There is a Table with the following columns:

Name - Name of the Business Hours profile

Privacy - privacy status icon

Shared - users who shared the object

Actions - possible actions

  • Edit - opens a window to edit the Business Hours profile for the current column
  • Duplicate - duplicates the Business Hours in the current column
  • Delete - deletes the Business Hours in the current column

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Business Hours creation wizard​

To add a new Business Hours setting, click the Add business hours button and the wizard will appear.

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In the wizard window there are the following fields:

  • Name - Business Hours name

  • Simple mode

    • The days of the week when business hours should apply.
    • Start time - business hours start time
    • End time - business hours end time
    • Browser Time - time zone taken from a browser

  • Privacy - assigning privileges

    • Private - accessible to the owner

    • Public - visible to all, but you can grant permission to: delete/edit

    • Shared - accessible to one or more selected User roles. The available privileges are: delete/edit

  • Advanced mode

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    • The days of the week when business hours should apply with the start, end time and time zone for each

  • Select color

  • Privacy - assigning privileges

    • Private - accessible to the owner

    • Public - visible to all, but you can grant permission to: delete/edit

    • Shared - accessible to one or more selected User roles. The available privileges are: delete/edit

Example of creating a Business hours​

  1. Click the Add business hours button and fill in the fields in the wizard.

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  1. Click Save and see if a new Business hours appears in the list

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  1. Go to, for example, the Raw data menu and check the Business hours option in the Time range menu

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  2. If all the steps have been done correctly, you can see the created Business hours on the chart

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