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Version: 2.2.2

Installation guide

This document describes step by step installation and configuration process of Sycope 2.X on VMWare ESXi version 6.5+.

For additional resources and information, please visit Sycope LLC website at

1. Image download

To download the Sycope system image, log in to the Sycope Portal


After logging in, go to the Images menu where you will find system images that you can download.


Download the image that suits you by clicking the icon to its right.


In our example, we are using Vmware ESXi v. 6.5 so we download an image named Sycope_2.0.27.2-vm6.5.ova where “vm6.5” means that it is created just for this version of the system.


If you have a VMware ESXi version for which there is no image on the Sycope Portal, you can use a tool provided by VMware that allows you to import and export OVF packages to and from many VMware products.

2. Deployment

To perform the successful installation, please follow the below steps:

  1. Log in to VMWare ESXi.


  1. From Navigator Menu go to Virtual Machines. Click on Create / Register VM. Pop-up window will show up with a few steps to be completed.
  2. Select Deploy a virtual machine from OVF or OVA file, and then click Next.


  1. Enter the name of the virtual appliance you want to create. Browse the OVA file by clicking on the blue parallelogram or drag and drop on it. Click Next,


  1. Choose the desired datastore that will hold the FlowControl XN files. Click Next.


  1. Select data provisioning options depending on your requirements. Make sure that the Power on automatically option is deselected. Click Next.


  1. After completing all previous steps, a pop up window will show up, summarizing all information about the virtual machine that has been created. Click Finish to start a deployment process.


3. IP address, DNS Server and Gateway configuration

For the operation of the system, it is necessary to configure the network parameters, so you need to configure the appropriate DNS Server address, IP address, and Gateway address.

When the installation process is complete, please start the installed system and then log in using the ESXi Console.



The Sycope default password and username for the VMware Console:

user: admin

password: admin123

After logging into the system via the VMware Console, select the Network Interfaces Tab and then change the settings of the selected Interface.




4. System activation

To activate the Sycope system, follow the steps below.

  1. Log in to the Sycope Portal and check if you have an active template where you can make an upload license request.


  1. Click the icon Required information to create license request and then check and save the information displayed in the Company info window


  1. Using a web browser, log in to the installed Sycope system to be activated.

The Sycope default password and username for the www interface:

user: admin

password: qwerty


It is highly recommended to change the default password !!!

  1. Generate License request. To do this, go to the License tab, click Generate, and fill out the form with exactly the same information as the Company info on the Sycope Portal. After entering the information, click Generate on the form and copy the generated License request.

The information entered in the License request form must be identical to that in the Company info form on the Sycope Portal. Any change or mistake will result in the rejection of the request. If the License request was rejected, correct the data and renew the License request by clicking the Renew button.



Renew license dialog deletes the current license key and generates a new license request for a new serial number. Please remember that a unique serial number is created for each license request and can not be used in the license renewal process.




  1. Go to the Sycope Portal again click the Upload license request icon and paste in the contents of the License request. Then click Send. A wait_for_admin status will appear next to the license.




  1. When the license request is approved by Sycope Team, the license status on Sycope Portal will change to activated. Click the Activation token icon and save the contents of the window to the clipboard.



  1. Go to the web browser window and log back into the Sycope system. Go to the License tab, paste the Activation token into the Activation Code field and click Verify. If everything is done correctly, the message Success license activated will appear.


  1. Go to the system by clicking Go to app. The Sycope system is ready for use :)




After activation, the System needs about 15 minutes to start collecting data.